• Hand-wash recommended for longest life.
  
• Rinse the cup and bottle after each use, especially after outdoor trips.
  
• Do not microwave or freeze.
  
• Keep silicone leaf fully extended to air-dry.
  
• Store with the lid open when not in use to prevent odour build-up.
  

• 800ML large capacity — keeps dogs hydrated on long walks, beach days, and hikes.
• Flip-up leaf drinking cup — wide, comfy, and shaped for all snout sizes.
  
• One-button water release — pour just the right amount with zero waste.
  
• Water recycling function — tip leftover water back in to avoid spills.
  
• 100% leak-proof lock — no drips in your bag, car, or backpack.
  
• Portable & lightweight — designed for everyday carry.
  
• Hand strap included — easy to grab-and-go.
  
• Keeps drinks hot for 12 hours / cold for 24 hours — long-term temperature preservation.
  
• Perfect for all dog sizes — wide cup ensures comfortable drinking.

• Bottle: 304 food-grade stainless steel (safe, durable, rust-resistant).
• Cup & Lid: BPA-free, food-grade silicone (soft, flexible, pet-safe).
  
• Strap: High-strength woven nylon.

Shipping

• We aim to ship your order as soon as checkout is completed.
• Once dispatched, delivery within Australia usually takes around 7 business days.
• You’ll receive tracking details once your order is on its way.

Returns

You can return your item within 30 days of purchase if it meets the conditions below:

To be eligible for a return, the item must be:

• Unused and in original, resalable condition
• Undamaged
• Unwashed and unaltered
• In its original packaging with all tags attached
• Returned with proof of purchase

Please note:

• Sale items are final sale and cannot be returned.
• Return shipping costs are the customer’s responsibility. We recommend using a tracked service, as we cannot cover lost or damaged returns.
• Approved returns are refunded for the item price only (shipping fees are non-refundable).
• We do not offer exchanges simply place a new order if you need a different item.
  

Faulty Items

If your item is faulty or not fit for purpose under Australian Consumer Law, you may be entitled to a refund or replacement.

Please contact us as soon as possible so we can assess and assist.
We cover return shipping for valid faulty item claims.

Return Processing Time

• Once your return arrives, inspection takes 3–5 business days.
  
• If approved, we’ll email you and process your refund immediately.
  
• Your bank may take 5–10 business days to finalise the credit.
  
• Overall, the full returns process can take 2–3 weeks from the time you send it back.